MoBrite Cleaning Services (“we”, “us”) respects your privacy. We are responsible for the personal information you provide when you contact us.
What we collect
When you contact us via the form or email, we collect your name, email address, phone number (if provided), and the details of your cleaning enquiry. Those details may include the property address, service required, access information, and preferred dates.
Please only send information needed for your enquiry, and avoid including sensitive personal information or access codes in the initial form.
How we use it
We use this information only to reply to your enquiry, provide a quote, and carry out the cleaning service you request.
Our lawful basis is taking steps at your request before entering into a contract, or performing our contract with you. For general questions not related to a booking, we rely on our legitimate interest in responding to people who contact our business. Where applicable, we also use information to meet legal obligations.
How long we keep it
We keep enquiry details for up to 2 years. We delete enquiry information when it is no longer needed within that period. Records that form part of a completed booking may need to be retained separately to meet applicable legal or accounting obligations.
Sharing
We do not sell your information or share it with third parties for their own marketing. We may disclose information where required by law.
Our website and enquiry form are hosted by Netlify. Netlify processes and stores form submissions on our behalf so we can receive your enquiry. Our email provider also processes messages to deliver your emails. These service providers receive information only as needed to provide their services.
Some technology providers may process information outside the UK. Where this involves a restricted international transfer, appropriate safeguards are required under UK data protection law. Contact us for details about the providers and safeguards relevant to your enquiry.
Cookies
This website does not use analytics or advertising cookies. We use one essential preference cookie when you choose to remember and close the cookie notice.
Cookie notice preference
Name
mobrite_cookie_notice
Purpose
Remembers that you have closed the notice, so it does not reappear on every page.
Duration
180 days, unless you delete it sooner.
Provider
This website (first party).
This cookie is not used to track you or identify you. You can reopen the notice using “Cookie settings” in the footer or delete the cookie through your browser settings. If you block cookies, the website still works, but the notice may reappear.
The site also loads fonts from Google Fonts and animation scripts from jsDelivr. These requests share technical information, such as your IP address and browser information, with those providers; they are not analytics or advertising features.
Your rights
Depending on the circumstances, you can request access to your personal information, correction of inaccurate information, deletion, restriction of processing, or transfer of your information. You may also object to processing based on legitimate interests.
To exercise your rights, email us using the address below. You also have the right to complain to the UK Information Commissioner’s Office (ICO). You can find its guidance and complaint process at the ICO website.